FAQ

When will my order arrive?

Orders ship from within Australia and most arrive in 3 to 7 business days. Delivery to remote and rural areas can take a little longer. For Christmas delivery, we recommend ordering by mid-December.

Is shipping really free?

Yes. Shipping is free on every order to an Australian address.

Do you ship overseas?

Not at the moment. We currently ship to Australian addresses only.

How do I track my order?

You'll receive a tracking number by email once your order has been dispatched. Your order may arrive in packaging from our fulfilment partner.

Are batteries included?

Batteries are not included. Bubble solution is included to get you started, and any standard bubble liquid works for top-ups.

What age is it suitable for?

It's suitable for ages 3 and up, with adult supervision. Keep batteries out of reach of young children.

What if I change my mind?

You can return it unused, in its original packaging, within 30 days of delivery. Orders placed from 1 November can be returned until 31 January, so gifts are covered too. See our refund policy for details.

What if it arrives faulty or damaged?

Contact us within 30 days of delivery with your order number and a photo or short video of the problem, and we'll send a replacement or give you a full refund.

Still have a question?

Get in touch and we'll get back to you within one business day.